Terms & Conditions

1. Introduction

These Terms & Conditions (“Terms”) apply to all visitors and families who use the website or online services provided by Simplify Cremations & Funerals (Missouri) (“we,” “us,” or “our”).


By accessing this website, submitting a form, or using our services, you agree to these Terms.

Our address is: 2335 St Joseph Ave, St Joseph.


2. Services Provided

We offer funeral-related services, which may include:

  • Cremation services

  • Memorial or funeral arrangements

  • Transportation and care of the deceased

  • Online arrangement options

  • General information resources

Service availability may vary by location and state/province requirements.

All services are subject to local laws, licensing, and regulatory standards.


3. Payments and Refunds

When using our online arrangement system or paying for services digitally:

  • Prices will be shown before checkout.

  • You authorize us to charge the payment method you provide.

  • Refunds may be available only in specific circumstances, such as:

    • Duplicate charges

    • Services that cannot be fulfilled

    • Situations required by local law

If you believe a payment was processed in error, please contact us directly.


4. Eligibility

You must be legally authorized to make funeral or cremation arrangements.
This may include next-of-kin status or other legal authority as defined by state or provincial law.


5. Communication Consent (SMS, Email, Automated Messages)

By submitting your phone number or email on our website or forms, you agree that we may contact you regarding your inquiry or services through:

  • Phone calls

  • SMS text messages

  • Emails

  • Automated or prerecorded messages

Message and data rates may apply.
You may opt out of SMS at any time by replying STOP.

This section is included to comply with A2P, TCPA, and Canadian CASL guidelines.


6. Call Recording Notice

When you call our phone number, your call may be recorded for training, quality assurance, and documentation.
By contacting us, you consent to this practice.


7. Use of Website and Online Arranger

You agree not to:

  • Misuse the website or interfere with its operation

  • Attempt to access secure areas without permission

  • Submit false, misleading, or unauthorized information

  • Copy, modify, or distribute website content without our consent

We may update or modify online features at any time.


8. Intellectual Property

All content on this website — including text, graphics, images, forms, and the Online Arranger system — is the property of Simplify Cremations & Funerals (Missouri) or licensed providers.

You may not reproduce or distribute this content without permission.


9. Third-Party Services

We may use third-party tools or partners to support our services, including:

  • Payment processors

  • Call-tracking providers

  • Analytics platforms

  • Advertising systems

  • System integrations and CRM automations

These partners are required to protect your information and may have their own terms and privacy practices.


10. Limitations of Liability

We strive to provide accurate and reliable information, but:

  • We are not liable for delays, technical issues, or third-party service interruptions.

  • We are not responsible for errors caused by inaccurate information submitted by users.

  • We are not responsible for events beyond our control, including emergencies, natural disasters, or regulatory delays.

To the fullest extent allowed by law, you agree that our liability is limited to the amount you paid for the services in question.


11. Not a HIPAA-Covered Entity

Funeral homes and cremation providers are not HIPAA-covered entities.
We protect your information responsibly but do not operate under HIPAA regulations.


12. Governing Law

These Terms are governed by the laws of the state of Missouri.

Any disputes must be handled in courts located in that same state or province, unless otherwise required by local law.


13. Changes to These Terms

We may update these Terms at any time.
The latest version will always be posted on this page, and continued use of the website means you accept the updated Terms.


14. Contact Us

If you have questions about these Terms, please contact us at our main business number.